constructed
Privacy Policy
We are committed to protecting your privacy and personal information. Please read this policy to understand how we collect, use, and safeguard your data.
Last updated: July 2026
Constructed.site is an online construction marketplace designed to connect customers looking for construction services with constructors, builders, contractors and other construction professionals.
We respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains what information Constructed.site collects, how that information is used, how it may be shared, and the choices available to individuals who provide information through the website.
By using Constructed.site or submitting information through one of our forms, you acknowledge this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use Constructed.site.
A. Information provided by constructors
When a constructor chooses to join Constructed.site, they may submit information through our registration form, including:
- Full name
- Business name
- Business description
- Business address
- Business email address
- Photographs or images relating to their business, services or previous work
This information is provided to Constructed.site so that we can create and maintain a constructor profile on the platform.
B. Information provided by customers
Customers who wish to find construction professionals can submit a quote request through Constructed.site.
The information requested through these forms may include information necessary for us to understand the customer's construction requirements and contact them regarding their request.
We use this information to identify suitable constructors and facilitate communication between the customer and relevant construction professionals.
C. Information submitted through reviews
Constructed.site allows users to submit reviews relating to construction professionals.
Information submitted as part of a review may be displayed publicly on the relevant constructor's profile, depending on how the review feature operates.
Users should avoid submitting confidential, unnecessary or highly sensitive personal information in public reviews.
3. How Constructed.site Connects Customers and Constructors
Constructed.site currently operates differently from platforms where customers communicate directly with contractors through private messaging.
When a customer submits a quote request:
Customer → Constructed.site → Relevant constructor
The customer submits their request to Constructed.site.
Constructed.site then reviews the request and may contact relevant constructors regarding the opportunity.
Constructed.site may provide relevant information from the customer's request to an appropriate constructor where reasonably necessary to facilitate the requested service.
4. Creating Constructor Profiles
Constructed.site currently does not allow constructors to automatically create their own profiles through a user account.
Instead, a constructor submits their information through the Join as a Constructor form.
The information is then received by Constructed.site and used to create a profile for the constructor.
Constructors should ensure that the information they provide is accurate and up to date.
5. Publicly Displayed Information
Some information submitted by constructors may appear publicly on Constructed.site as part of their professional profile.
This may include:
- Name;
- Business name;
- Business description;
- Business location/address;
- Business photographs;
- Services or other professional information;
- Reviews associated with the profile.
Constructors should therefore consider carefully what information they submit for publication.
6. Photographs and Images
Constructors may submit photographs for inclusion on their Constructed.site profiles.
By submitting photographs, you confirm that you have the necessary rights or permission to provide those photographs for use on the platform.
Constructed.site may use submitted photographs to display and promote a constructor's profile and services on the platform.
We may remove photographs that we reasonably believe violate these Terms, infringe another person's rights, or are inappropriate for the platform.
7. How We Use Information
Constructed.site may use information provided by users to:
- Create constructor profiles;
- Display professional information;
- Process quote requests;
- Identify potentially suitable constructors;
- Contact constructors regarding customer enquiries;
- Contact customers regarding their requests;
- Facilitate connections between customers and constructors;
- Publish reviews;
- Improve the website;
- Maintain website security;
- Respond to enquiries;
- Investigate suspected misuse or fraudulent activity;
- Improve our content and services;
- Monitor website/search performance;
- Comply with applicable legal requirements.
8. Google Search Console
Constructed.site uses Google Search Console to understand aspects of the website's presence and performance in Google Search, including information relating to search visibility, indexing and search performance.
Google Search Console is not used by Constructed.site as a system for creating customer or constructor accounts.
Information collected and processed through Google Search Console is also subject to Google's own terms and privacy practices.
9. Cookies and Similar Technologies
Constructed.site may use cookies or similar technologies required by the website platform or third-party services.
Cookies may be used for purposes such as website functionality, security, preferences or performance.
The specific cookies used may change as website features and third-party services change.
Where required by applicable law, appropriate information or consent mechanisms will be provided.
10. Sharing Information
Constructed.site may share information where reasonably necessary to operate the platform.
For example, information from a customer quote request may be shared with a constructor where Constructed.site determines that the constructor may be suitable for the customer's requirements.
We may also share information with service providers that assist us with operating the website, hosting, security, technical services or other necessary functions.
We may disclose information where required or permitted by applicable law.
Constructed.site does not currently charge constructors for joining the platform and does not currently process payments through the website.
11. No Sale of Personal Information
Constructed.site does not currently operate a business model based on selling users' personal information to third parties.
This does not prevent information from being shared where reasonably necessary to provide the service, comply with legal obligations, protect the website, or otherwise as described in this Privacy Policy.
12. International Users
Constructed.site is intended to serve customers and construction professionals internationally.
As a result, information submitted to Constructed.site may potentially be accessed or processed in countries outside the country in which the person submitting the information resides.
We will take reasonable steps to handle personal information in accordance with applicable legal requirements.
Because Constructed.site is operated from South Africa, South African privacy requirements, including POPIA where applicable, are particularly relevant to the platform.
13. Protecting Personal Information
Constructed.site takes reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website or electronic transmission can be guaranteed to be completely secure.
Users should avoid submitting unnecessary confidential or sensitive information through general website forms.
14. Retention of Information
We will retain personal information for as long as reasonably necessary for the purposes for which it was collected, including maintaining constructor profiles, processing enquiries, maintaining records and complying with legal obligations.
Where information is no longer required, reasonable steps may be taken to securely delete or dispose of it.
15. Your Rights
Subject to applicable law, individuals may have rights relating to their personal information, including the right to:
- Request access to personal information held about them;
- Request correction of inaccurate information;
- Request updating of information;
- Object to certain processing;
- Request deletion where legally applicable;
- Raise concerns regarding the processing of their information.
Requests can be sent to:
Email: Info@constructed.site
16. Constructor Profile Changes
If you are a constructor listed on Constructed.site and believe that information displayed on your profile is incorrect, outdated or should be removed, you may contact Constructed.site.
We will consider reasonable requests to correct or update information, subject to applicable legal and operational requirements.
17. Third-Party Websites
Constructed.site may contain links to third-party websites, including social media platforms, external services or other websites.
Constructed.site does not control the privacy practices of those third parties.
Users should review the privacy policies of third-party websites before providing personal information.
18. Children's Information
Constructed.site is intended primarily for people seeking or providing construction-related services.
We do not knowingly seek to collect personal information from children for purposes that are not permitted by applicable law.
If you believe that a child has submitted personal information to Constructed.site, please contact us.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as Constructed.site develops new features, changes how information is collected or processes information differently.
The latest version will be published on this page together with the relevant Last Updated date.
20. Contact Us
For questions concerning this Privacy Policy or personal information held by Constructed.site:
Constructed.site
Website: constructed.site
Email: Info@constructed.site